30-day returns. If the gear isn't right, send it back within 30 days of delivery in unused condition for a full refund. We email a prepaid label - UK, EU and US returns all go to your local warehouse, nothing crosses an ocean.
Free size swap. Ordered the wrong size? Wear it around the house, not the apiary. If the fit is off, we send the replacement before your original reaches us, and the first swap on every order is free.
2-year seam & zip guarantee. If a seam opens, a zip fails or a cuff loses its seal in normal use within two years, we replace the garment. No receipt archaeology - your order number is enough.
Refunds are issued to the original payment method within 3 working days of the return reaching the warehouse. Wholesale and trade accounts: see your account terms for batch returns.